Let’s talk   1300 204 643
FOR FAMILIES & PROFESSIONAL REFERRERS

Let’s find the
right support, together.

Help us understand the person’s goals, location and the support they are seeking. With their consent or appropriate authority, you can make an initial referral without uploading their full NDIS plan or clinical records. Nominate who we should contact first. We’ll review the referral and discuss whether our services and current availability are a suitable match.

Start the referral form

A clear starting point.

Who can refer?

Family members, carers, guardians, friends, advocates, support coordinators, health professionals and other service providers can make a referral with the participant’s consent or appropriate authority. If you are seeking support for yourself, make a general enquiry.

What information is useful?

Provide your name, relationship or professional role, preferred contact method and corresponding email address or phone number. Add the participant’s suburb or postcode and one or more requested supports, or choose “Not sure”.

The optional message can briefly describe goals, preferred times or communication needs. An optional organisation field appears for professional roles. You do not need to upload documents; this form has no upload field.

Consent comes first

Before submitting, confirm that the participant agrees to the referral and contact with the person selected, or that you have appropriate authority to act on their behalf. Share only what is needed for this initial conversation.

Who will we contact first?

Choose yourself as the referrer, the participant or another nominated person. If you choose someone else, the form asks for their name, preferred contact method and email address or phone number. RHC will use that selection for the initial follow-up.

How do we check the fit?

Our team reviews the requested support and location, then discusses individual needs, preferences, appropriate staffing and current availability. Sending a referral does not book support, confirm funding or guarantee a service.

If we need more information

We’ll discuss what is needed, why it is relevant and how it can be provided securely, with the participant’s consent or appropriate authority. Please leave out NDIS numbers, full plans, diagnoses, clinical records and identity documents from the initial form.

Call 1300 204 643

Privacy & your information

Start a referral enquiry.

Fields are required unless marked optional.

Referral details
Requested support

Choose one or more, including “Not sure” if you need guidance.

Please leave out NDIS numbers, full plans, diagnoses, medical or clinical records, identity documents and other sensitive information. We can discuss how to share these securely if needed.

RHC uses these details to respond and discuss suitable support. Our website host and email delivery provider process the form to pass it to our team. Privacy & your information.

What happens next?

Our team will review your referral and contact the person you selected to discuss needs, suitability, availability and next steps. Submitting this form does not book support or confirm funding.

You can also call 1300 204 643 or email RHC.

Call 1300 204 643Enquire about support