Your privacy matters.
Be thoughtful about what you share online. Our first conversation can start with the basics.
Enquiries on this website
Our enquiry and referral forms ask for contact details, a suburb, general support interests and the consent or authority needed to start a conversation. Russell Healthcare uses these details to respond, assess service suitability and discuss next steps. The website host, Vercel, and email delivery provider, Resend, process the submission to pass it to our team by email.
For an initial enquiry, share only the contact details and general information needed to discuss support. Please do not include NDIS numbers, medical records or identity documents.
Optional usage measurement
You can choose “Allow usage measurement” in the footer and turn it off at any time. When enabled on our main website, we count form starts, accepted enquiries and referrals, broad error categories, departures before acceptance and phone-link clicks. A phone click is not a completed call, and a departure does not necessarily mean someone abandoned the form. We do not include names, contact details, messages, service choices, health information or page addresses in these events. No analytics cookies or visitor identifiers are used. Your preference is stored on your device. Do Not Track and Global Privacy Control are respected. Hosting services may process connection information in their ordinary security logs.
Privacy information
To request Russell Healthcare’s full privacy policy, ask about access to or correction of your information, or raise a privacy concern, contact info@russellhealthcare.com.au or call 1300 204 643.
Request our privacy policyYour preferences
This website remembers the reduced-motion preference you choose on this device. This preference can be changed using the control in the footer.